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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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evodevo1

November 20, 2024

5  out of  5
rating by evodevo1
"We've insured our vehicles and businesses with Becky for many years. Friendly personnel, great service. Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Our team appreciates your loyalty. "
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Carol Sexton

November 11, 2024

5  out of  5
rating by Carol Sexton
"We had y'all for years and we are satisfied every one is very nice"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We appreciate you. "
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Sarah Hubbard

October 1, 2024

5  out of  5
rating by Sarah Hubbard
"I called needing an insurance card and it was both in my email and the County Clerk’s office within seconds. Lacee is a great representative of both Becky Jordan’s local office and State Farm as a whole."
We responded:
"Thanks for the great review. Our team really tries to give outstanding customer service. Lacee is a great team member. We are fortunate to have her. We appreciate your business. "
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Dow Cobb

September 18, 2024

5  out of  5
rating by Dow Cobb
"I’ve been a client for years. A great service they provide is calling and texting when I need to renew. They are always helpful and friendly."
We responded:
"Thank you for your review. We appreciate our loyal customers. Our team stives to provide outstanding customer service. at every interaction. "
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Lucas Reed

August 20, 2024

5  out of  5
rating by Lucas Reed
"Always suoer helpful and fast with responding to any questions or concerns I have"
We responded:
"Thanks Lucas. We appreciate our loyal customers. Our team tries hard to take care of your insurance. Stay safe and have a great rest of summer. "
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Wanda Figgs

July 2, 2024

5  out of  5
rating by Wanda Figgs
"All ways kind and knowledgeable and helpful."
We responded:
"Wanda, thank you for your loyalty all these years. It is great to have customers like you. I appreciate your business. "
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Patrick Ferguson

June 26, 2024

5  out of  5
rating by Patrick Ferguson
"I have been with Becky’s office for years and I can’t say enough good things about Becky and her staff. They are professional and knowledgeable and always provide wonderful customer service."
We responded:
"Patrick, Thank you for taking the time to give us a 5 star review. We appreciate our nice loyal customers like you. Have a safe and delightful summer on the lake. "
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Mary Henson

June 18, 2024

5  out of  5
rating by Mary Henson
"Becky Jordan and her staff have the best customer service I have ever experienced! I have been with her for over 36 years and have never wanted any other insurance company!"
We responded:
"Thank you for the wonderful review. We apppreciate your business and loyalty for 36 years. We love our customers. "
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M. R. Smith

June 11, 2024

1  out of  5
rating by M. R. Smith
"My family has had policies with her since March of 2022. During this time we have had to make changes to life insurance polices on more than one occasion. For these changes, her agent in office, has not one time known what to do. This has included guaranteed insurability, changing the amount paid for a universal life policy, and others. Today, I finally had enough after being asked if the State Farm Life Insurance Company had told me how much to increase it by. I responded by telling her no, that I was informed to call her, to which she told me, "I don't know and will have to call to find out." I did tell her just to find out what $85 would do. I did this being she had no starting place. Upon hanging up, I made the decision to switch agents. There are 3 here in Georgetown. I chose to switch to Steve Woolums based on his community outreach, his character, and the attitude of his office when they are doing community functions. I left Becky's due to the insufficient knowledge of life insurance. Ten minutes later I recieved a phone call from Becky Jordan, not her office, Becky Jordan. This was the first time I had ever spoken to Ms. Jordan mind you. Ms. Jordan said she was confused as to why her agent was getting a quote for me then got a notification that we were switching agents. I informed her that was accurate. She then asked me why. I began explaining why, to which she interrupted me, talked over me, talked down to me, and would not allow me to speak. She asked me why I didn't come to her actually. I asked her why I would because in 2 years I had never met or spoken to her. She then proceeded to tell me that, "Well it says on there if you have any problems call your State Farm Agent.". I was floored. I asked her if she realized she was talking to me as if I was her child. I told her that she was lecturing me because I chose to switch agents. I informed her that I don't have to tell her that I am leaving her office if I don't want to. The whole time she kept talking. It was so bad my husband came out of his office, raised his voice so he could be heard and told her, "We have switched agents and that's the end of it Ms.Jordan. Have a nice day. Michelle, hang the phone up." There isn't a single reason I should ever be spoken to like this. Ms. Jordan is definitely not any example of how State Farm has been for my family in the past, or moving forward hopefully. We had an amazing agent with Victor Wilson State Farm, Jacksonville, North Carolina. To go from his office where we were treated like we mattered to her office, just disappointing."
We responded:
"I am sorry we did not meet your expectation for answers. Life Insurance is an important policy and checking to make sure calculations are exact is our standard. We always respond within the same day. Thank you for the opportunity. "
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Brenda Scott

May 23, 2024

5  out of  5
rating by Brenda Scott
"The office staff at Becky Jordan State Farm have been exceptionally helpful every time I need assistance."
We responded:
"Brenda, Thank you for taking the time to compliment our team. I am proud of the customer service they provide. "
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Steve Scott

April 30, 2024

5  out of  5
rating by Steve Scott
"Jessica is always so help and courteous with us and knows our accounts"
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Jenna Breann

March 29, 2024

5  out of  5
rating by Jenna Breann
"10/10 Amazing customer service from all the amazing ladies that work here! Very informative and caring, especially for a new driver!"
We responded:
"Thank you so much for the 5 star review. Our team appreciates our lovely customers. "
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Michael Hicks

March 20, 2024

1  out of  5
rating by Michael Hicks
"Very disappointed. We had wind damage to the roof and, after finding out they had raised my deductible from $1k to 1%, they told me we did not have enough damage for a full replacement, despite evidence to the contrary. Her office told me to stop calling because the decision was made and I had to live with it. Two days after filing a complaint with the KY Department of Insurance, we had a check in the mail. Would not recommend this office or this insurance company as a whole."
We responded:
"Thank you for your time. However,you received a total roof replacement because I requested claims take another look at your claim . As an agent, of 45 years, I want every claim to be thoroughly and fairly investigated. I am sorry you did not realize the extra care my office gives to every customer. We also do not raise deductibles without customer approval. I am happy to discuss any issues that you may have. I am available by a simple phone call and you did not reach out to me. "
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William VanHoose

March 7, 2024

5  out of  5
rating by William VanHoose
"Jessica was very very helpful and made everything very easy for us!!"
We responded:
"William, thank you for your 5 star review. Jessica is a great insurance professional and invaluable to our team. We love our customers and strive to offer great service. Your peace of mind is important to us. "
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Anthony Coots

January 30, 2024

5  out of  5
rating by Anthony Coots
"They were quick and helpful in every way possible."
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Stephanie Munoz

November 29, 2023

5  out of  5
rating by Stephanie Munoz
"Becky and her staff are wonderful! They very helpful and provide great service. Highly recommend choosing them for any insurance needs!!"
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Robbie Church

September 22, 2023

1  out of  5
rating by Robbie Church
"Would not recommend this agent to my worst enemy. You policy holders should check your coverage to make sure it is what you asked for and no additions or deletions are there without you knowing about it."
We responded:
"While I appreciate the time to submit a review, this is NOT a customer of our agency. This person has never contacted me or had any dealings with our team. We pride ourselves on outstanding customer service for 44 years. "
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Brandie Walls

September 18, 2023

5  out of  5
rating by Brandie Walls
"Always pleasant and helpful. They get things done. Really glad I switched to them a few years ago🙂"
We responded:
"Thank you so much. We appreciate our customers. Your time to write a review is greatly appreciated. "
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jeff Watts

September 8, 2023

5  out of  5
rating by jeff Watts
"Professional, courteous, genuine reliable"
We responded:
"Thanks Jeff. Our team appreciates your business. Our customers are the best ! "
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Jim Holler

August 24, 2023

5  out of  5
rating by Jim Holler
"Becky Jordan has taken care of most of our insurance needs for nearly 40 years. She and her staff have have handled many claims over that time with competence, style and grace. Any questions are answered and advice is issued promptly by phone or email. You can count on Becky for reasonable rates and excellent service."
We responded:
"Thank you for this review. It has been a pleasure and a privilege to be your insurance agent."
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James B

June 21, 2023

5  out of  5
rating by James B
"Fast, honest, and dependable agent. I recommend Becky and her team 100%"
We responded:
"Thanks so much. I appreciate my loyal customers"
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Anne Osborne

June 17, 2023

5  out of  5
rating by Anne Osborne
"Have had insurance with Becky for more than 45 years Becky and her staff do a great job"
We responded:
"Thanks Anne, You've been a loyal customer for years. I appreciate it. "
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Julia Prater

April 28, 2023

5  out of  5
rating by Julia Prater
"Moved to Georgetown a few years ago, switched to Becky Jordan's and her and her staff have always been really helpful. We have had several vehicle changes and they always made everything so easy. Always nice on the phone. I would recommend!!"
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Kaycee Tanner

April 26, 2023

5  out of  5
rating by Kaycee Tanner
"Becky Jordan’s whole staff are so sweet and accommodating! I love the personalized experience I get every time I need help with my insurance!"
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scott hritz

April 26, 2023

5  out of  5
rating by scott hritz
"I am very happy with the service and professionalism I’ve received every time I call or stop in to ask questions. I also have exceptional rates for my insurance needs and enjoy their personal touch. I recommend her and her office staff for all your needs."